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Hiring for Desktop Engineer in Ludhiana - Ludhiana
Monday, 1 March, 2021
Item details
City:
Ludhiana, Punjab
Salary:
Rs 15,000
Item description
Hiring for Desktop Engineer in Ludhiana
Salary 12000 to 15000
Location – Ludhiana Punjab
Responsibilities
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
Requirements
•Working knowledge of office automation products and computer peripherals, like printers and scanners
•Excellent problem-solving and multitasking skills
•Customer-oriented attitude
•Any Computer hardware or networking diploma holder
•At least have 3 months experience
Mr. Manoj Kumar
91- 7037611207
ssimanoj70@gmail.com
Salary 12000 to 15000
Location – Ludhiana Punjab
Responsibilities
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
Requirements
•Working knowledge of office automation products and computer peripherals, like printers and scanners
•Excellent problem-solving and multitasking skills
•Customer-oriented attitude
•Any Computer hardware or networking diploma holder
•At least have 3 months experience
Mr. Manoj Kumar
91- 7037611207
ssimanoj70@gmail.com
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